112 | ORBEA
CHARGING THE RANGE EXTENDER
Rise" section of this manual on how to charge the Range
Extender and internal battery.
COMPATIBILITY NOTE
Only use the RS Smart Charger Gen2 to charge the Range
Extender Gen2 battery.
The RS Smart Charger Gen 2 charger displays the Gen2
er on the charger body label.
See the section "Relevant information about
RS batteries" for more useful information
about use, care and problem solving for the
internal battery and Range Extender.
STATE OF HEALTH
TECHNICAL MANUAL
CHECK THE STATE OF HEALTH
OF THE RANGE EXTENDER
The state of health (service life) of lithium-ion batteries is
reduced by charging cycles and usage conditions over the
life of the battery.
Under normal usage conditions, observing the usage,
charging and storage conditions described in the "Rele-
vant information about RS batteries" section of this man-
ual, the service life of RS batteries will be reduced by ap-
This battery health data is given for ideal
usage conditions. It can be affected by us-
-
age conditions, charging and storage in very
cold temperatures, by storing the battery for
long periods of time without topping up the
charge level, by repeatedly using the battery
at very low charge levels, etc.
To check the state of health of your Range Extender, con-
nect the battery to a compatible bicycle (the bicycle will
turn off if it was on) and turn on the bicycle with the Range
Extender connected.
The Range Extender's four LEDs will sweep to the left and
onds. They will then remain on steadily to show the current
battery charge level, and will then turn off.
CHARGE LEVEL
75%-100%
75%-100%
50%-74%
50%-74%
25%-49%
25%-49%
1%-24%
1%-24%
0%
BLUE PAPER RISE CARBON · 20 2 3
RANGE EXTENDER LED
ERROR CODES
If the Range Extender does not charge or does not supply
power to the motor, press the Range Extender main but-
ton once. If an error is detected in the battery, the LEDs
about the error and how to solve it:
PRESS
LED CODES
-
the battery diagnostics.
If an end user is unable to resolve an error
or malfunction by following the instructions
on the following table, he/she should contact
an authorised Orbea dealer, who will process
the claim with Orbea.
ERROR
Cell or hardware error.
Contact Orbea
Short circuit or current too high.
Disconnect the external battery.
The bicycle turns off to protect the
Inspect the cable and charging port
components of the electrical system.
for dirt, moisture or foreign objects.
Reconnect the external battery to the
bicycle and switch it on.
Temperature protection.
Wait until the temperature is within
the usage range.
The Range Extender stops supplying
power and the motor switches to
draw power from the internal battery.
Voltage too low.
Charge the battery with the RS Gen2
Smart Charger.
The Range Extender stops supplying
power and the motor switches to
draw power from the internal battery.
ORBEA | 113
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SOLUTION
If the problem
does not disappear
contact Orbea