20
Maintenance
Interval
Inspect
Check hardware for proper torque.
Check drivetrain for proper alignment and
function (including the belt, freewheel,
Weekly, 160-321km
chainring).
(100-200 mi)
Check wheel trueness and for quiet wheel
operation on (without spoke noise)
Check condition of the frame for any damage.
Check brake pad alignment, brake cable
tension.
Check belt stretch.
Monthly, 402-1207 km
Check brake and shifter cables for corrosion
(250-750 mi)
or fraying.
Check spoke tension.
Check accessory mounting (rack mounting
bolts, fender hardware, and alignment).
Every 6 Months,
Inspect drivetrain (belt, chainring, freewheel).
1207-2011 km
Inspect all cables and housings.
(750-1250 mi)
If you use the bike under challenging conditions or ride more than 2,000 km/1,250 mi per year, shorten the inspection intervals and have an inspection
carried out by bike service shop every 6 months.
Screw joints
• Check the vehicle regularly for loose screw connections according to the
maintenance schedule and tighten loose screws with a torque wrench.
• Do not ride the bike if you find that any screw joints have loosened.
• Have loose screw joints checked by a professional if you lack the
necessary expertise and required tools.
Frame and forks
• Check the frame and rigid fork for cracks, deformation, or discoloration.
• If the frame or the forks is cracked, deformed, or discolored, contact a
professional immediately.
• Do not use the bike if you find any cracks, deformation, or discoloration.
Saddle
• Check whether you can twist the saddle.
• If you can twist the saddle, tighten the seat post clamp. Observe
applicable torques.
• Check whether you can move the saddle horizontally in the direction of
travel or the opposite direction.
• If you can move the saddle, adjust the saddle clamp.
Wheels
• Check whether the front or rear wheel can move sideways and whether
the wheel nuts move.
• If the wheel nuts move, have a professional check the screw joints.
• If the quick-release axle moves, adjust the axle.
• If the front or rear wheel moves sideways, have a professional check the
wheel.
• Check whether there is equal distance on both sides between the front
wheel and the front fork and between the rear wheel and the frame.
• If the distances are not identical, have a professional check the front and
rear wheels.
• Lift the bike and turn the front or rear wheel. Check whether the front or
rear wheel swings sideways or outwards.
• If the front or rear wheel swings sideways or outwards, have a
professional check the wheel.
• Check the front and rear rims for cracks, deformation, or color changes
at regular intervals.
• Check whether the rim is under the inner tube and the rim tape.
• Do not use the bike if the rim is cracked, deformed, or discolored.
Service
Clean frame by wiping frame
down with damp cloth.
Use barrel adjuster(s) to tension
derailleur/brake cables if needed.
Check crankset and pedal torque.
Clean brake and shift cables.
True and tension wheels if any
loose spokes are discovered.
Standard tune-up by certified,
reputable bike mechanic is
recommended.
Grease bottom bracket.
• Have a professional check whether there is any damage on the rim,
materials, or aluminum.
• Squeeze the spokes together gently with your thumb and fingers to
check whether the tension is the same for all spokes.
• If the tension varies or spokes are loose, have a professional check the
spokes' tension.
Tires
• Check whether the tire pressure is correct according to the data on the
tire side wall.
• Check whether the tires are free of cracks and damage from foreign
bodies.
• Check whether you can clearly feel the tire tread.
• If a tire is cracked or damaged, or the tread depth is too low, have the tire
replaced by a professional.
Brake
It's important that you learn and remember which brake lever controls
which brake (front/rear) in order to ensure your safety.
To check which configuration your bike is set up with, squeeze one brake
lever and see if the front or rear brake engages. Now do the same with the
other brake lever. Remember this configuration.
While you are testing the brake configuration, make sure that your hands
can comfortably reach and squeeze the levers with no issues. If you
experience any issues or discomfort when operating the brakes, please
reach out to us before riding.
Review the brake manufacturer's user manuals and be sure to properly
maintain your brakes. It's your responsibility to be able to recognize when
your brake pads need to be replaced.
Battery
It's essential to follow these instructions and safety tips in order to preserve
the longevity of your battery's life and ensure proper performance.
• Fully charge the battery before each ride to ensure it is ready to go the
entire trip. It will help reduce the chance of overdischarging the battery.
• If the battery becomes physically damaged or non-functional, if it has
been dropped or involved in a crash, or if you notice that it is performing
abnormally, please discontinue use and contact the seller immediately.
• Store the battery in a dry, climate-controlled indoor location at a
temperature between 0˚C and 40˚C.
Replace
Replace any components con-
firmed by our product support
or a certified reputable bike
mechanic to be damaged beyond
repair or broken.
Replace brake and shift cables if
necessary.
Replace brake pads if necessary.
Replace brake pads.
Replace tires if necessary.
Replace cables and housings if
necessary.