• Robot is
not working
• Robot walking
back
• Water tank or
dust box falling
off
• The water tank
with no water
or little water
seepage after
installation
• Unable to
return to the
charging base
utomatically
• If the cleaning
is not finished,
the robot returns
to charge
• Abnormal noise
during cleaning
25
- The charging contacts of the
robot and the charging base
is not fully connected or the
charging contacts are dirty.
- Temperature is not suitable
- If the battery is not used for
a long time, it will lead to
over discharge
- Low power. The side brush
& roller brush are entangled,
and the dust box and filter
material are blocked
- There are obstacles ahead
Bumper plate stuck
The surface area of anti-drop
sensor lens has dust
- The installation is not in
place
- No water in the water tank.
Outlet of water tank is
blocked.
Mop holder is not installed.
- The charging base is powerd
off or moved manually
- The recharge route is
blocked or too many obstacles
are near the charging base
- It will regenerate the map in
partial cleaning and may
unable to automatically
recharge if the charging base
is far away
- The robot feels that the
power is low
- Complex furniture
environment will reduce
cleaning efficiency, so it may
not finish cleaning
- The roller brush, side brush
or driving wheel may be
entangled, and the universal
wheel may be entangled
during the cleaning
Ensure that the charging contacts
of the robot and charging base is
fully connected, and the START
key is flashing. Check whether the
charging contacts of the robot
and charging base are dirty,
and refer to the part of [regular
maintenance] in the manual for
cleaning
Please charge the robot in an
environment of 0-40°C
It is recommended to use this
product frequently. If it is not
used for a long time and cannot
be charged, please contact the
aftersales service personnel
Charging the robot
Check whether the robot
has abnormal alarm. It is
recommended to clean and
maintain the side brush, roller
brush, dust box and filter material
regularly
Clear the obstacles ahead
Tap the bumper plate to check
whether there is something stuck
Clean the surface area of anti-
drop sensor lens
When installing, please push hard
and hear a "click" to ensure that it
is installed in place
Add water to the water tank.
Clear up the outlet of water tank.
Make sure the mop holder is
installed
Please check whether the
charging base is connected to the
power. Do not move the charging
base manually
Please place the charging base
in an open area and keep the
recharge route smooth
Please manually put the robot
into the charging base to charge
The robot will automatically
return to charging, and then
performs a breakpoint resume
Arrange the furniture
environment to make it easy to
clean
Please clean it after power off.
It is recommended to take them
out and clean. Refer to regular
maintenance