WARNING
Symptom
Gas leaking from cracked, cut or burned hose
Gas leaking from LP cylinder
Gas leaking from gas cylinder valve
Gas leaking between LP cylinder and
regulator connection
Fire under control panel
Grease fi re or excessive/continuous fl ame
Flame does not remain lit after igniting*
Low fl ame output*
Flames blow out*
Flare-up
Persistent grease fi re
Flashback (fi re in burner tube)
Slower than expected cooking times*
* Also seeTroubleshooting solutions: "Causes" Low or No Flow/Vapor lock/Excess fl ow below.
TROUBLESHOOTING SOLUTIONS: "CAUSES" LOW OR NO FLOW/VAPOR LOCK/EXCESS FLOW
Symptom
Burner doesn't light after pressing ignitor
button
Low fl ame output
Flames blow out
Slower than expected cooking times
8
In the event of a gas leak that cannot be stopped, or if a
fi re occurs due to a gas leak, contact the fi re department.
TROUBLESHOOTING GUIDE
Cause
Damaged hose
Failure due to rust or mishandled equipment
Failure of valve due to rust, mechanical failure
or mishandled equipment
Improper installation, connection not tight
enough, damaged threads or bad rubber seal
Fire in tube of burner due to burner blockage
Grease build up on or around burner area
Flame sensor wire is loose
Out of fuel
Low on LP gas
Excessive grease buildup
Excessive fat on meat
Cooking temperature too high
Grease trapped by food buildup around burner
system
Burner and/or burner tube has blockage
Valve not properly aligned to burner
Cause
Low/no gas fl ow
Vapor lock at coupling nut to
LP cylinder
Excess fl ow valve tripped
Vapor lock at coupling nut/LP
cylinder connection
Excess fl ow valve tripped
Vapor lock
Possible Solution
Turn off gas at LP cylinder.
Replace hose.
Contact Masterbuilt at 1.800.489.1581.
Replace LP cylinder.
Turn off gas cylinder valve and return cylinder to gas
provider/supplier.
Turn off gas cylinder valve, then re-attach regulator to
cylinder.
Turn off gas cylinder valve and return cylinder to gas
provider/supplier.
Visually inspect rubber seal for damage.
Turn off both smoker control knob and gas cylinder
valve. Once the fi re is out and burner has cooled,
remove and inspect burner for spiders, nests, rust or
other debris.
Turn off both smoker control knob and gas cylinder
valve. Allow fl ames to extinguish and time for unit to
cool down. Clean grease/food particles from/around
burner or burner area and surrounding surfaces.
Turn off gas. Disconnect LP cylinder. Tighten fl ame
sensor wire to valve.
Refi ll or replace with full LP cylinder.
Refi ll LP cylinder.
Clean burner and inside unit.
Trim fat off of meat.
Adjust or lower temperature accordingly.
Turn smoker control knob and gas cylinder valve off .
Allow fi re to extinguish and the unit to cool down. Once
cool, remove and clean parts.
Turn smoker control knob and gas cylinder valve off .
Clean burner and/or burner tube.
Check to see if valve is centered in burner tube.
Possible Solution
1.
Turn smoker control knob to "Off " position.
2.
Turn gas cylinder valve knob to OFF.
3.
Disconnect regulator from cylinder to relieve vapor lock.
4.
Reconnect regulator to cylinder by hand turning until tight.
5.
Slightly open the gas cylinder valve slowly and then open
further by turning 1 full turn.
6.
You are now ready to light the smoker.
7.
Turn the smoker control knob to high and light with ignitor.