Troubleshooting
Problem
The display screen
shows "Lo".
The display screen
shows "Err".
The display screen
shows "C".
Inaccurate weighing
The App cannot
connect with scale.
Failed to obtain body
fat data.
Possible Cause
Low battery
Overload
Unstable measuring
The scale is not placed
on a hard, flat surface.
The scale is not
calibrated before using.
Standing on the scale
unevenly.
The GPS of the phone is
not turned on.
The scale is not turned
on.
Not standing on the
electrodes.
Wearing shoes or socks.
Step off the scale before
the measurement is
complete.
12
Possible Solution
Replace new batteries.
Use the scale within its
limits.
Place the scale on a
hard, flat surface.
Place the scale on a
hard, flat surface.
Step on the scale with
one foot to turn it on,
and step on it again
after it shows "0.00".
Stand in the center of
the scale and balance
your weight evenly
between both feet.
Turn on the GPS.
Turn on the scale.
Stand on the
electrodes.
Take off your shoes
and socks
Do not step off the
scale until all icons on
the screen stop
flashing or the App
prompts that the
measurement is
complete.