Care And Cleaning (continued)
□ To avoid scratches and damage, do not slide products across the Envirostone® surface.
□ Always use protective mats such as coasters or placemats when eating on an Envirostone® surface.
□ The Envirostone® surface must be covered at all times when not in use. Cover your product with an outdoor furniture cover when
not in use to protect it from the elements. Store your product indoors during winter months. Exposure to extreme cold temperatures
could result in cracks on the tabletop.
Troubleshooting
Problem
Fire pit won't light.
Burner won't light while using a match.
Fire pit emits a lot of black smoke.
Sudden drop in gas flow.
Flame blows out easily.
Cause
□ Igniter pin and burner are wet .
□ Igniter battery is incorrectly inserted.
□ Igniter pin is broken.
□ Electrode wire is loose or disconnected.
□ Electrode wire is shorting between valve
and igniter pin.
□ No gas flow.
□ Regulator isn't connected securely to the
tank.
□ Gas flow is obstructed.
□ Burner ports are clogged.
□ Flame is obstructed at burner ports.
□ Regulator hose is kinked.
□ No gas flow.
□ Excess flow safety valve has been
activated.
□ High or gusting winds.
□ No gas flow.
□ Excess flow safety valve has been
activated.
13
Solution
□ Dry off with a soft cloth.
□ Check which direction the battery is
inserted.
□ Contact manufacturer for a replacement
part.
□ Reconnect wire to the igniter box located
inside the unit behind the igniter box.
□ Contact manufacturer for a replacement
part.
□ Check that the gas tank isn't empty.
□ Tighten regulator connection to the gas
tank.
□ Check all hoses for kinks and bends.
□ Turn all gas flow connections off. Insert
an opened paperclip (or similar item) into
each of the burner ports to clear them
out.
□ Check that all burner ports are free of
any small lava rocks/pumice stones/
LavaGlass® pieces.
□ Straighten hose of all bends or kinks.
□ Check that the gas tank isn't empty.
□ Turn the control knob to the 'OFF'
position. Close the tank valve and
disconnect propane gas tank. Turn the
control knob to 'HIGH'; wait 1 minute.
Turn the control knob back to the 'OFF'
position. Reconnect propane gas tank.
Light the fire unit as indicated in the 'To
Light' section of this manual.
□ Increase flame to 'HIGH'.
□ Check that the gas tank isn't empty.
□ See 'sudden drop in gas flow' above.