Actions In The Event Of An Accident; Tech-Air® Data Portal - Tech-Air Race_Airbag System Guia Del Usuario

Disposal – Unfired Airbag Vest
WARNING! An undeployed airbag Vest still contains live pyrotechnic charges
and thus must NOT be disposed of in household waste or incinerated.
Undeployed airbag Vests must be returned to an Alpinestars dealer for subsequent return to
Alpinestars who will handle the disposal. This service is free of charge.

16. Actions in the Event of an Accident

Accident WITHOUT Deployment
In the case of minor accidents which fall inside the non activation conditions in section 3, it is
likely that the airbag will not activate. Nonetheless, a thorough inspection of the Tech-Air® Race
airbag system (i.e.: Alpinestars' Compatible Suit/Jacket and the airbag vest) must be made as per
the post crash check outlined in Section 15.
Tip: If the outer Alpinestars' Compatible Suit/Jacket has sustained considerable
damage, but the airbag Vest is completely undamaged, then it may be more
economical and faster to purchase a replacement outer Alpinestars' Compatible
Suit/Jacket instead of arranging for repair.
Accident WITHOUT Deployment, BUT Where The User Believes The System
Should Have Deployed.
IMPORTANT!
In these circumstances the system must be turned off IMMEDIATELY after the
accident because the electronic unit only holds 2 minutes of data. After that, the crash data will
be overwritten and the possibility to analyze the data will be lost.
The airbag Vest should be returned to an Alpinestars Tech-Air® dealer along with a detailed
account of the event (including photos, if possible). Alpinestars will then analyze the information
and respond.
Accident WITH Deployment.
Where the airbag has deployed a recharge service is available from Tech-Air® dealers to have the
airbag and inflators replaced. During this service, a full inspection will be made of the airbag Vest
and of its electronic equipment.
The outer Alpinestars' Compatible Suit/Jacket should also be inspected. For an extra fee, the user
may have the Alpinestars' Compatible Suit/Jacket inspected for damage and repaired while the
airbag vest is being recharged.
Accident or Other Situation WITH Deployment, BUT Where The User Believes The
System Should Not Have.
The airbag Vest should be returned to an Alpinestars Tech-Air® dealer along with a detailed
account of the event (including photos, if possible). Alpinestars will then analyze this the
information and respond.
17. Tech-Air® Data Portal
The Tech-Air® Data Portal is an on line resource which records information on the manufacture
and servicing of each individual airbag system. By using the Data Portal users can access the
following information:
• The service history of Tech-Air® system(s) (Race and Street) owned.
• The status of any systems undergoing service.
• Manufacturing information on Tech-Air® system(s) owned.
• Ask to be sent a reminder when the next service is due.
• Download the Tech-Air® Connect software.
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• Download the street version of the firmware and firmware upgrade instructions, which are
important for Street Mode use.
• Download the Material Safety Data Sheet (See Section 14)
• Locate the nearest Alpinestars dealer who can handle Tech-Air® Systems.
• Be kept up to date on news relevant to your system.
Similar to a motorcycle, each airbag system has a serial number called the Chassis Number.
This can be found under the QR code on the inside of the airbag vest near the collar. Scanning
the QR code with a mobile phone will automatically connect to the Data Portal and provide
manufacturing and service history for that system.
The Data Portal also records details on the ownership of the system (customer name and a contact
e-mail address). Normally ownership is registered by the dealer during purchase of the system,
however if this did not happen registration can be executed following the instructions below.
IMPORTANT!
It is essential that each owner is correctly registered in the Data Portal. Alpinestars
will not use owner information for marketing purposes or pass the information to third-parties.
IMPORTANT!
Requests made for servicing, recharge, or warranty returns will only be carried out
if the system ownership has been registered with Alpinestars.
New User Registration
In order to register ownership there are two steps, first to create a customer record, and then to
transfer the ownership.
Registration can be made directly from the Tech-Air® website: techair.alpinestars.com
Click on the "New User registration" button and a dialogue as shown in Figure 9 below will appear:
Complete the details requested and click "Register". A customer number will be assigned, which
the customer should note for future reference. Note that at this point this customer does not
"own" any systems.
Figure 9 – User Registration Dialogue
Transfer of Ownership
Ownership of a system can only be assigned by a Tech-Air® dealer or by Alpinestars Tech-Air®
support. Transfer of Ownership is applicable for first owners (brand new systems) as well as
systems that have then been sold privately, second-hand.
• At a dealership:
The user shall present the airbag vest and provide the dealer their customer number. The dealer
will then register ownership of the system.
• By Tech-Air® support:
The user shall advise the chassis number and (for brand new systems) provide proof of purchase.
Alpinestars will then register ownership of the system.
Tip: System ownership can be transferred by any Tech-Air® dealer, it does not
need to be the dealer where the system was purchased. A list of dealers which
handle Tech-Air® systems can also be obtained from the Tech-Air® web page.
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