Hompany SmartVac 11 Manual Del Usuario página 2

The 2-Year Limited Warranty
Your HOMPANY machine has a 2-year warranty against original defects in material and
workmanship, when used for private household purposes in accordance with the HOMPANY
Instruction Manual.
This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your
machine is in proper operating condition during the warranty period.
WHAT IS COVERED?
According to the requirements outlined in this instruction manual, subject to the following
conditions and exclusions.
Only applies to purchases made from authorized retailers of HOMPANY.
This warranty will only be valid if the machine is used in the country in which it was sold.
WHAT IS NOT COVERED?
HOMPANY shall not be liable for costs, damages or repairs incurred as a result of:
Machines purchased from an unauthorized dealer.
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accor-
dance with the HOMPANY Instruction Manual.
The machines are used for commercial or rental purposes in addition to normal domestic use.
Use of parts not in accordance with the HOMPANY Instruction Manual.
Use of parts and accessories other than those produced or recommended by HOMPANY.
External factors unrelated to product quality and use, like accidental water damage.
Repairs or alterations carried out by unauthorized parties or agents.
Normal wear and tear, including Dust Cup, Belt, Filter, HEPA, Brush Roller, and Power Cord (or
where external damage or abuse is diagnosed), carpet or floor damage due to use not in accor-
dance with manufacturer's instructions or failure to turn the brush roller off when necessary.
Reduction in battery discharge time due to battery age or use.
HOW TO CLAIM?
Please keep your proof of purchase. To make a claim under our Limited Warranty, you need to
provide your original purchase receipt with the purchase date and order number on it.
All work will be carried out by HOMPANY or its authorized agency.
Any replaced defective parts will become the property of HOMPANY.
Service under this warranty will not extend the period of this warranty.
If your machine is not functioning properly, or you still have any questions after reading this
manual carefully, please feel free to contact us, we will try our best to provide you with a satisfac-
tory solution.
Email to HOMPANY Official Customer Service:
EN: support@hompany.top
EU: service@hompany.top
We are always here to help you for any questions.
WARRANTY
EN EU