TYPE OF
ERROR
ERROR
EJ
Jamming
Ed
Double Bill
EH
Broken Bill
EC
Chain Error
St
Stacker Sensor
dd0-dd1
Size Detection
EA3
Speed Sensor
Right counting
EAr
sensor
EAL
Left counting
sensor
CAUSE OF
ERROR
Bill stuck in equipment
Two or more bills
passed together (one on
top of the other)
Broken or torn bill
Two or more bills
passed together (partial
overlap)
Stacker sensor
damaged or obstructed
Bills of different sizes
mixed together
Dirty or damaged sensor
Damaged or obstructed
sensor
Damaged or obstructed
sensor
13
5. Error Messages
POSSIBLE SOLUTION
-Turn off the equipment and try to
remove the bill manually
-
Adjust the thickness adjustment knob
-
Reduce the Level (IR)
- Remove the torn bill and continue
the count
- Adjust the thickness adjustment knob
- Check the condition of the bills
- Clean the stacker sensor
- Remove the stuck bill
- Remove the problematic bill
- Increase DD Level
- Contact technical support
- Check and clean right sensor
- Contact technical support
- Check and clean left sensor
- Contact technical support